Quest Diagnostics Test Safeway Drug Test Review: A Disappointing Experience

I recently visited a Quest facility at 33 Old Kings Road in Palm Coast, Florida, with an appointment scheduled for 7:40 AM on March 7, 2024. Unfortunately, my experience was marred by poor service and inefficiency.

Upon arriving on time, I signed in to the kiosk, but things quickly took a turn for the worse. Despite never having any issues at other lab draw facilities, I was turned away without being able to complete my blood work due to alleged lateness. When I tried checking in on my phone, I received a message stating that I was over 1 minute late and needed to reschedule my appointment.

Frustrated by this turn of events, I decided to walk three doors down to another lab draw facility, where I was able to have my blood work done without any issues. It was clear that the Quest facility was understaffed or unprepared for the morning rush, as there was no one waiting in line for blood work.

The second time I visited Quest, I faced an even more bizarre issue. Despite having a scheduled appointment, I was told that Cortisol levels could not be drawn past a certain time, and that there were no available appointments early enough to accommodate my needs. This seemed like an arbitrary rule, especially since the lab tech informed me that no one else had been able to get blood work done that morning due to this restriction.

Unfortunately, my experiences with Quest have been consistent – every time I've visited, there has been a problem. While I understand that occasional issues can arise, it's disappointing to feel like I'm not receiving the level of service and care that I deserve.

As someone who has had to use Quest on occasion due to provider preference, I would not recommend this facility to anyone. With so many other options available for lab draw services, it's hard to justify dealing with the stress and inconvenience caused by Quest's inefficiencies.

Quest diagnostics test safeway drug test review